Amending Periodical Payments

To amend a Periodical Payment, please do one of the following:

• Two signatories can submit a Secure Message via Online to have the payment amended (this is found in the “Inbox” via Online). If the amount is being reduced then only one Signatory/Secure Message is required.
• Or, submit a Periodical Payment request in Connect (this is found under the Service Requests) with your required amendments.
• Or, delete the payment in Online and re-establish it, this will allow you to store the payment for a second signatory to authorise.